Shipping Charges and Options
Shipping options
Shipping rules and restrictions

Clinique Online orders are shipped and delivered on business days (Monday through Friday, excluding public holidays). All orders are subject to authorization, Only authorized orders will be processed and shipped.

Below are the shipping service options and delivery times available for your Clinique Online package. Please select the option that best suits your delivery needs during "Checkout."

Standard Service Option
  • Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
  • All orders being shipped to P.O. Box addresses, will be shipped via POSTNET.
Standard Service Delivery Times
  • Most orders shipped via Standard Courier Service are delivered within 5 -7 business days from the order's ship date.
  • Most orders destined for P.O. Box addresses are delivered within 5-15 business days of the order's ship date.

    • Express Delivery Service may be offered by for specific periods, and at a nominal fee. Most orders shipped via Express Service will be processed and shipped in 24 Hours, depending on product availability. Most orders shipped via Express Service are delivered next business day from the order's ship date, if delivered in a major urban area. Other locations in outlying areas will typically be delivered within 3 business days from order’s ship date.
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  • To the best of our ability all orders are processed and shipped within 1-2 business days from receipt.
  • Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays in South Africa.
  • NOTE: only authorised orders will be processed and shipped.
  • All orders do require a signature upon delivery.
  • To ensure secure and undamaged delivery of your order, our Courier Company will not be able to leave your order 'hidden' at the address.
  • We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.
  • Some items sold by require special handling as specified by National, Provincial and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding.
We're sorry, we are currently unable to accept orders to be billed or shipped to destinations outside of South Africa. We apologise for any inconvenience.
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